Effective Date: 27/01/25
The Three Elements is committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website (https://thethreeelements.co.uk), use our services, or make a booking.
1. Information We Collect
We collect the following types of personal information when you visit our website, book a service, or contact us:
- Personal Details: Name, email address, phone number, and any additional information provided during bookings (e.g., appointment preferences).
- Payment Information: Transaction details when you make payments via PayPal. We do not store your full payment details; this information is processed securely by PayPal.
- Booking Details: Service appointments and preferences collected via WPAmelia.
- Technical Data: IP address, browser type, device information, and cookies (for website functionality and analytics).
2. How We Use Your Information
We use your personal information to:
- Process and confirm your bookings made through WPAmelia.
- Communicate with you about your appointments, including confirmations, reminders, and updates.
- Handle payments securely via PayPal.
- Improve our website experience and services through analytics and feedback.
- Comply with legal and regulatory obligations.
3. How Your Information Is Shared
Your data is shared only when necessary:
- WPAmelia: To manage and process your bookings.
- PayPal: To process payments securely.
- Third-Party Service Providers: For website hosting, email communications, and analytics (e.g., Google Analytics).
- Legal Compliance: If required to comply with laws, regulations, or legal processes.
4. Cookies and Tracking Technologies
We use cookies to:
- Enhance website functionality (e.g., remembering your booking details).
- Analyze website traffic and usage patterns.
You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact website functionality.
5. Data Security
We take data security seriously and implement measures to protect your personal information, including:
- Secure servers and SSL encryption for website data.
- Regular monitoring and updates to our website to ensure compliance with data protection laws.
- Restricted access to sensitive information.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Object to the processing of your data for certain purposes.
- Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us at [Insert Email Address].
7. Third-Party Links
Our website may include links to third-party websites (e.g., PayPal). We are not responsible for the privacy practices of these sites. Please review their privacy policies for more information.
8. Children’s Privacy
Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal information from minors.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
The Three Elements
Email: info@thethreeelements.co.uk
Phone: 07852 260 626